Lighting: Flash Tag works best in dim to dark lighting, and where the lighting is really even. That means it won't work well outside when it's bright, or even inside if it's bright outside and you are pointing at windows. We find that the best lighting for Flash Tag is inside with dim lights on when it's dark outside.
Devices: Make sure camera lenses are clean. Also, make sure your phone isn't in low battery mode. If you have any issues, try quitting background apps, quitting the app and reopening, or restarting your phone.

Flash Tag AR requires certain hardware components that are only built into the iPhone 5S and newer (the iPhone 5S, 6, 6 Plus, SE, 6S, 6S Plus, 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max). That means it is not compatible with iPhone 5 and older.

Flash Tag AR can be played in dim to dark lighting. The only time it doesn't work is in bright light (like outside when it's sunny), or when the lighting is really uneven (like when you're inside but you are pointing toward a brightly lit window).

When you pay to upgrade, you will stop seeing ads in Flash Tag AR. Additionally, you will get Auto Heal, which means when you land on the "You're Dead!" screen, you will heal automatically within a few seconds.

Yes, in order to be in the same game, players must be on the same WiFi network.

Please make sure your Bluetooth is on, and make sure the place you are playing isn't too bright, and that the lighting isn't too uneven. Also, the game only detects other players up to ~30-45 feet away, so make sure they are in range.

The system has temporarily disabled the flash because the phone is too hot. If you wait for your device to cool down, the flash will automatically be turned on again.

If we get enough downloads, we will try to expand to Android as well!

If you have not paid to upgrade: When you land on the screen titled, "You're Dead!" you have two options to revive yourself: you can either click the button at the bottom of the screen to view an ad and thereby instantly revive, or if you don't want to view an ad you can shake your device until your health circle gets back to 100%. If you have paid to upgrade: You will be revived automatically in a few seconds, though you can shake your phone to speed it up.

The range for detection of other players is ~30-45 feet.

Up to 10 players can be in the same game of Flash Tag AR.

Start by making sure all players are on the same WiFi network. If you are still having an issue, try a different WiFi network, as some are configured not to allow discoverability.

Your name is the device name you chose during iPhone setup (can be changed in Settings > General > About > Name).

You can either earn new guns and characters by getting more kills and connecting with new friends, or you can purchase them (all except the rainbow, which can only be earned). All of the ranks can only be earned with more kills. Check the progress of your stats or make purchases by clicking the top right button which will take you to the store. Also, every time a new character, rank or gun is earned, a red badge will appear on the store button.

At this time you can only have one game per WiFi network. If this is a problem for you, please let us know at feedback@dulomo.com and we will take it into consideration for our next update!

If you play Flash Tag AR for an extended period of time, your phone may get warm, but the system will warn you if at any point it gets warm enough that you need to take a break from the app to cool it off.

Like many AR games, playing this game may use more battery than other apps because of the processing power required to display the AR environment.

Like with any bright, flashing light, there may be risk of seizure, so please understand you are playing Flash Tag AR at your own risk.

When you run out of ammo, aim your phone upward and pan around above your head. Look for three white circles which should help you find a rotating white ammo logo. When you locate the ammo, line your crosshairs up over it and tap your screen to reload.

At any time, you can click the store button in the top right corner, then click 'Remove ads' and approve the in app purchase which means you will stop seeing ads in Flash Tag AR.

Like all AR games for your phone, you must grant camera access to play. For Flash Tag, camera access is needed to see other players in the game.

Open the store in the top right, and then click the "Restore purchases" button at the very bottom, and enter your credentials which should take you back to ads-free mode.

If you delete the app and reinstall it, you can only get previous purchases back, not your friends count or kills count.

Please feel free to reach out to us at contact@dulomo.com.